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title: End-User Onboarding (Competencies)
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![](https://landing.hrsg.ca/hs-fs/hubfs/Help%20Center%20Images/competencycore-logo-text-transparent-bg.png?width=400&height=85&name=competencycore-logo-text-transparent-bg.png)

## Onboarding for End Users

## What are competencies?

Competencies are abilities, skills, knowledge, motivations, or traits that you can observe and define in terms of behaviours required to succeed in a job. They’re the foundation of CompetencyCore.

![Diagram of a competency](https://landing.hrsg.ca/hubfs/what-are-competencies.png "Diagram of a competency")

![Screenshot of the Client Focus competency](https://landing.hrsg.ca/hubfs/competency-simplified-1086x611.png "Screenshot of the Client Focus competency")

## How competencies are structured

HRSG competencies use a five-level proficiency scale. Each level is defined with a summary and a list of behaviours. These behaviours are objective and observable examples of what this proficiency level looks like in a real-world environment.

![Path icon](https://landing.hrsg.ca/hs-fs/hubfs/path-icon.png?width=175&height=175&name=path-icon.png "Path icon")

## For employees

Competencies help identify strengths, address performance gaps, and plan a successful career path that maximizes potential.

![Clipboard icon](https://landing.hrsg.ca/hs-fs/hubfs/testing-icon-1.png?width=175&height=176&name=testing-icon-1.png "Clipboard icon")

## For managers

Competencies provide a reliable, actionable, and detailed method of evaluating and supporting employees.

![Star icon](https://landing.hrsg.ca/hs-fs/hubfs/talent-icon.png?width=175&height=175&name=talent-icon.png "Star icon")

## For the organization

Competencies provide a powerful and consistent way to identify, develop, coordinate, and retain top talent.